Is Shoespie Legit? 4 Reasons Why You Shouldn’t Trust the Reviews

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One of the most notorious scam shoe retailers we know is Shoespie. The domain was created in Beijing in 2013, and the company has been scamming thousands of customers ever since. In other words, it is not a legit website.

Here are four reasons why you should not buy shoes from this online retailer that is based in China.

1. The Product Images Are Not Real

Like many other fraudulent shoe stores, Shoespie steals images of popular shoes from other websites. The site doesn’t actually have the shoes that it claims to be selling. If you receive a pair of shoes from Shoespie, it will not be the same pair featured on the website.

For example, the strappy stiletto sandals featured below are actually Giuseppe Zanotti’s “Coline” sandals, which normally retail for $1,595 at Nordstrom.

The image itself was stolen from the Italian shoe designer’s website. While we haven’t been able to identify the rhinestone boots, the lock metal heels are from Tom Ford.

Fake shoes featured on Shoespie, a scam retailer based in ChinaFake shoes featured on Shoespie, a scam retailer based in China

2. You Can Only Pay by PayPal and Bank Transfer

While Shoespie shows images of Mastercard and VISA on its website, you can in fact only pay via PayPal and bank transfer. The reason is that credit cards offer fraud protection, and they won’t work with websites like Shoespie.

Purchase protection is a common credit card featurePurchase protection is a common credit card feature

If you send your payment by bank transfer, you’ll never get your money back. However, if you pay via PayPal, you may qualify for PayPal’s purchase protection if you file a claim within 180 days.

3. Hard To Understand Return Policy

If you receive a product from Shoespie, it will be nothing like the stolen product image shown on the website.

Shoespie shows how NOT to write an e-commerce return policyShoespie shows how NOT to write an e-commerce return policy

While the Chinese website pretends to offer returns/refunds within 14 days after receiving your order, the return policy is convoluted and hard to understand.

4. Shoespie Leaves Fake Reviews on Review Websites

While Shoespie has relatively positive reviews on Sitejabber and Trustpilot, the majority of the positive reviews are left by fake accounts.

Many reviews on Trustpilot and Sitejabber are fakeMany reviews on Trustpilot and Sitejabber are fake

In 2014, Trustpilot removed several hundred fake Shoespie reviews, but many more — mostly written in poor English — have been added since then. Above are some examples from Sitejabber.

If you still have questions, check out Alexandra’s video review below. She made a purchase from Shoespie and was not happy with the heels she received several weeks after placing her order.

Don’t miss our shopping guide showing how to stay away from shoe scammers!

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