Rack Room Shoes represent real shoes for real people with real lives. The company is a legit one-stop shop for all your footwear needs. You’ll find household names like Birkenstock, Champion, and Toms alongside activewear brands like Nike, New Balance, and Adidas.
The store is celebrating its 100th anniversary, making it one of the most successful heritage footwear stores.
Rack Room Shoes offers a variety of shoes for every occasion, from formal weddings to everyday casual wear (Credit: JHVEPhoto / Shutterstock)
Don’t forget to sign up for the free Rack Room Shoes membership program to get exclusive perks, discounts, and points. The store’s app is the best way to keep track of your discounts and rewards.
Meet Rack Room Shoes
Rack Room Shoes began in 1922 when Phil Levinson, owner of a range of stores called Phil’s Shoe, sold his stores to Mort Lerner, his son-in-law. The name of the new company was changed to Rack Room Shoes.
The brand has been around for 100 years, developing along with consumer habits and expanding across the United States. You’ll find it in almost 40 states across the United States with an e-commerce website.
Rack Room Shoes has stores in almost 40 states across the United States (Credit: JHVEPhoto / Shutterstock)
Rack Room Shoes is famous for its use of real customers in its seasonal advertisements since 2006. It feeds into the company’s mission of “Real Shoes, Real People, Real Lives.”
In 2016, the footwear store launched its shop-within-a-shop model with its ‘Athletic Shop’, riding the wave of raising athleisure and activewear sales.
If you’re looking for shoes to suit every lifestyle, Rack Room Shoes has you covered.
About Rack Room Shoes Stores and Headquarters
Rack Room Shoes remains true to its American roots, even after being bought by a European company. The company’s headquarters has only moved from its original location of Salisbury, North Carolina, to Charlotte in the same state.
Rack Room Shoes has over 450 locations throughout the United States (Credit: Damann / Shutterstock)
You’ll find over 450 Rack Room Shoes locations throughout the United States. Its purchase of Off Broadway Shoe Warehouse led to it moving the sister company’s headquarters to its Charlotte headquarters. The company had a major expansion to its headquarters in 2015 to facilitate this.
What Brands Do Rack Room Shoes Carry?
You’ll find a little of everything at Rack Room Shoes. It carries some of the most popular brands as one of America’s largest footwear stores.
Rack Room Shoes carries popular footwear brands, including Converse, Dr. Martens, Birkenstock, Nike, and more (Credit: Rack Room Shoes)
Rack Room Shoes offers footwear from brands that include ASICS, Birkenstock, Converse, Hunter Boots, Nike, and Steve Madden.
Benefits of the Rack Room Shoes App
Are you looking to save money on your next pair of Rack Room Shoes? Download the app! You’ll get access to exclusive discounts and coupons that you can use in-store and online to make major savings.
The Rack Room Shoes app will help you to get the most out of your free membership.
You can get exclusive discounts that you can use in-store and online through the Rack Room Shoes app (Credit: Rack Room Shoes)
While certain brands are excluded from these coupon offers, such as Birkenstock and New Balance, they can help you save hundreds of dollars every year.
Promo codes available through the Rack Room Shoes app include ‘buy one, get one free’ and ‘buy one, get one 50% off’, including free shipping.
You can also get a 10% discount on in-store purchases every Tuesday with a U.S. Military ID. This discount jumps to 20% on the 4th of July, Veteran’s Day, and Memorial Day.
Rack Room Shoes Shipping and Return Policy
You can access Rack Room Shoes’ best-selling brands and styles through their website. They offer free same-day in-store pickup with free economy shipping on all orders over $65. Rack Room Shoes currently only ships within the continental United States. Most orders dispatch within 24 hours.
Economy shipping with Rack Room Shoes will cost you $6.99, with standard and expedited shipping varying depending on the number of shoes purchased.
Rack Room Shoes only ships within the United States and takes up to 10 business days for returns to be processed (Credit: Rack Room Shoes)
Rack Room Shoes’ returns policy is similar to most e-commerce stores. You can download a return form online to receive a shipping label and dispatch your order back to the warehouse.
It typically takes up to 10 business days for returns to be processed, with an additional 3-10 business days for your refund to be credited to your original payment method.
Rack Room Shoes currently do not allow exchanges by mail. You’ll need to go into a Rack Room Shoes store to exchange your shoes for another size or style.
Private Label Brands at Rack Room Shoes
Footwear stores as large as Rack Room Shoes often have more than one revenue stream. It also operates several private-label footwear brands available in-store and online.
Some of Rack Room Shoes’ most popular private-label footwear brands include West Harris, Limelight, and Bluefin. While Rack Room Shoes owns almost a dozen private label brands, they’re sold by the company as independent brands.
Who Owns Rack Room Shoes?
Rack Room Shoes began in 1922 in North Carolina. It was privately owned until the stores were purchased by the Deichmann Group of Germany.
Rack Room Shoes was purchased by the privately held Deichmann Group of Germany, Europe’s largest and most well-known shoe retailer, in 1984 (Credit: Dvoevnore / Shutterstock)
The group is Europe’s largest shoe retailer and expanded Rack Room Shoes across the United States before purchasing Off Broadway Shoe Warehouse.
Rack Room Shoes and Off Broadway Shoe Warehouse
If you’ve ever shopped at Off Broadway Shoe Warehouse, you may have seen that it’s similar to Rack Room Shoes.
It’s because the two are sister companies. Rack Room Shoes bought Off Broadway Shoe Warehouse in 2002. However, it took almost two decades for the two companies to fully merge.
Rack Room Shoes purchased Off Broadway Shoe Warehouse in 2002, but it wasn’t until 2021 that the two companies fully merged (Credit: Retail Photographer / Shutterstock)
All Off Broadway Shoe Warehouse stores changed their name to Rack Room Shoes by 2021. There are over 500 stores between the two brands in 36 states across the United States, along with the online website.
Britney Spears goes shoe shopping at Off Broadway Shoe Warehouse on Sunset Boulevard in Hollywood, California, on August 3, 2008 (Credit: Michael Wright / WENN)
Brands Similar to Rack Room Shoes
The rise of e-commerce shoe websites means that there aren’t as many similar companies as before to Rack Room Shoes around today. There are still a few brands that are direct competitors to Rack Room Shoes and Off Broadway Shoe Warehouse.
Similar brands to Rack Room Shoes include Payless, DSW, Famous Footwear, and Shoe Carnival. These companies all offer one-stop shops that stock a variety of footwear brands for men, women, and children.
Payless, DSW, Famous Footwear, and Shoe Carnival also offer a variety of footwear brands for men, women, and children (Credit: JHVEPhoto / BWM Infinity / Shutterstock)
You don’t have to spend hundreds of dollars on trendy shoes. Rack Room Shoes makes it easy to find the latest styles and earn rewards and discounts in the process. Sign up for the Rack Room Shoes app to get access to the latest offers.